Features that have been tested, and benched marked to help improve your support process.
When a customer notifies you of a bug on your app or website, you’ll be able to generate a secure screen record link for them with the click of a button.
Invite them to record their screen to show you the issue so you can see and resolve the problem without the need for follow-up questions.
Start your free trialManage all of your customer tickets within your simple to navigate and use dashboard.
Assign a ticket to an agent, prioritise how urgent it is and discuss the problem, all inside one place.
Start your free trialSolutions to problems are understood faster when they’re shown, rather than described.
Record, store and send walkthrough videos that quickly demonstrate how to solve common problems.
Start your free trial