Snags for Education

Snags lets students & teachers raise technical issues from home with the click of a button.

Trusted by companies just like yours

Don’t let bugs disrupt learning

Assignments, classes, and homework are conducted online more often than they were pre-COVID. Increased reliance on online means of education should be met with investment in tools designed to identify, prevent, or resolve technical issues.

With Snags, users can record and send technical issues with the click of a button, making it easy for everyone from primary school to post-grad. Screen recordings can be anonymous and are automatically wiped from our servers after 30 days, so you can rest assured that data safety and privacy are protected for all of our users.

Work safely online with classroom efficiency

Technical issues don’t disrupt learning in the classroom, let’s make sure this doesn’t happen online either.

Password-protected screen share links
Record screens with one click
Videos automatically removed after 30 days
Anonymise video sender information

Our customers love what we do - and so will you

We're now working seamlessly together!

Using Snags lets our Support and Tech teams to work together in harmony, helping us resolve issues faster than ever before.

Andrea - Support Lead

Our students are no longer struggling in silence

Sometimes it's hard to explain an issue, especially for younger children, but Snags lets us all illustrate issues to the IT team in seconds.

Rob - Teacher

Heavily relied on by our QA team

Every new release now goes through Snags. We're recording issues and using Zapier to send bugs to our developers on Jira!

Miles - QA Lead